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business analysis Tag

UX/CX -SERVICE DESIGN

User/Customer Experience (UX/CX) interactions are a valuable source for IT & business analysis. Higher customer satisfaction and loyalty to well-designed services  cannot happen without exploring the User- and Business-integrated connections between any touch-points, infrastructures, front-end and back-end applications, systems, data and communication patterns. One of the...

User/Customer Experien...

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